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Navigating JustAsk

By default, the sidebar in JustAsk includes the following pages. Your navigation options may appear differently if your organization uses a custom sidebar or some features — like AI routines — aren’t enabled. To find all content you have permission to access, use content search.

Home

Curated or frequently viewed content in your organization.

Favorites

Access content you’ve added to your favorites. Click the icon on the content itself or in any of the content lists in JustAsk to add it to your favorites.

My documents

Access content you’ve created in JustAsk. To make this content available to other users, you’ll need to share it with them. This item is visible if the Allow personal content setting is enabled in your organization.

Hub

Access content shared with your JustAsk organization. Not available to external users.

Shared with me

Content that has been directly shared with you, as well as personal content shared with the entire organization. External users only see content shared with them directly or through a group. Click a folder to access the documents and subfolders you have access to.